Privacy Policy

Your privacy is important to us. Read how we collect, use, and safeguard your data.

Effective Date: June 3, 2026
Last Updated: June 3, 2026

Cali Dish Fixers ("we," "us," or "our") operates the website calidishfixed.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Site or submitting a request through our forms, you agree to the practices described below.

We are an independent, third-party satellite internet installation service based in Hayward, California. We are not affiliated with Starlink, SpaceX, or any internet service provider or hardware manufacturer.

Information We Collect

Information you provide directly. When you fill out our site survey or quote request form, or otherwise contact us, we collect the information you choose to give us, which may include:

  • Your full name
  • Email address
  • Phone number
  • ZIP code and general property location
  • Details about your property (current internet provider, tree canopy density, desired mounting type)
  • Any special installation requests or other information you include in your message

Information collected automatically. When you visit the Site, we and our service providers may automatically collect certain technical information through cookies and similar technologies, including:

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages viewed, links clicked, and time spent on the Site
  • The website or ad that referred you to us

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule site surveys, quotes, and installations
  • Provide, perform, and follow up on our installation services
  • Communicate with you about appointments, service updates, and support
  • Improve our Site, services, and customer experience
  • Measure and improve the performance of our advertising, including Google Ads
  • Comply with legal obligations and protect against fraud or misuse

We do not sell your personal information.

Cookies and Advertising

Our Site uses cookies and similar technologies to operate properly and to understand how visitors use it. We may use third-party services such as Google Analytics and Google Ads, which may set their own cookies to measure ad performance and show you relevant ads on other websites.

You can control or disable cookies through your browser settings. You can also opt out of personalized Google advertising at https://adssettings.google.com and learn about other opt-out options at https://optout.aboutads.info.

How We Share Your Information

We share personal information only in limited circumstances:

  • Service providers: Companies that help us operate our business (for example, website hosting, form processing, email, scheduling, and analytics providers), who are permitted to use the information only to perform services for us.
  • Legal and safety reasons: When required by law, regulation, legal process, or to protect the rights, property, or safety of our company, our customers, or others.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, in which case personal information may be transferred as a business asset.

We do not share your personal information with Starlink, SpaceX, or any internet service provider unless you ask us to or it is necessary to complete a service you have requested.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to provide our services, maintain business records, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the following rights regarding your personal information:

  • Right to know what personal information we collect, use, and disclose.
  • Right to delete personal information we have collected from you, subject to certain exceptions.
  • Right to correct inaccurate personal information.
  • Right to opt out of the sale or sharing of personal information. We do not sell or share your personal information for cross-context behavioral advertising in the way these terms are defined under the CCPA, but you may still submit a request.
  • Right to non-discrimination for exercising any of your privacy rights.

To exercise any of these rights, contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding. You may also authorize an agent to make a request on your behalf.

Children's Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our Site may contain links to third-party websites, including equipment manufacturers and service providers. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Significant changes will be posted on this page. Your continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Cali Dish Fixers
631 Foster Ct, Hayward, CA 94544
Phone: 510-363-0608
Email: contact@calidishfixed.com